Find the phone workflow your business recognizes
Every industry receives different calls, uses different systems, and draws a different line between automation and human judgment. Truvoca starts with that operating context, then configures the questions, actions, handoff, and system connection around a defined workflow.
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- Phone-first workflows for service and appointment teams
- Industry-specific rules and exceptions
- Custom connections scoped to the job
Explore solutions by business model
Choose an industry to see the calls, systems, and boundaries that matter most.
- Appointments & caremedical clinics, dental practices, physical therapy, veterinary clinics
- Beauty & wellnesssalons, barbershops, aesthetic medicine, massage and wellness, pet grooming
- Home & field servicesHVAC, plumbing, electrical contractors, and broader home services
- Hospitality & foodrestaurants, hotels, and guest-service teams
- Automotiverepair shops and service departments
- Property & salesreal estate and property management
- Commerce & supporte-commerce, retail, and customer-support operations
Different industries, recurring phone jobs
The vocabulary changes, but many operational jobs repeat: answer an inquiry, collect the right details, confirm intent, check a source of truth, complete a permitted action, or send the case to a person. Each vertical page translates that pattern into industry-specific calls.
- Appointment confirmation and reminders
- New inquiry and request intake
- Availability and booking questions
- Missed-call recovery and follow-up
- Routing, escalation, and callback tasks
- Outcome capture in the connected process
Choose the page closest to your workflow — not only your label
A dental office and a salon both manage appointments, but their data, policies, exceptions, and systems are different. Start with your industry page, then follow the links to the specific workflow and integrations that define the implementation.
- Who calls and why
- What the agent may decide
- What system holds the current record
- What outcome the team needs
- Which cases require staff
Current proof begins with appointment confirmation
Truvoca has a tested outbound appointment-confirmation workflow for a clinic, with telephone delivery in setup. Other industry pages describe realistic configurable examples without presenting them as customer deployments. A demo should show the exact workflow, boundaries, and available system path for the buyer.
- No invented customer logos
- No universal booking or dispatch promise
- No diagnosis, estimate, or emergency-handling claim
- No quantified ROI without measured evidence
Connect the call to the system where work continues
The useful result may belong in a calendar, CRM, booking platform, practice system, field-service tool, property platform, help desk, or another source of truth. Truvoca uses a scoped connection model: the relevant records, fields, permissions, actions, and failure behavior are defined for the workflow.
- Read only the context the call needs
- Write only the approved result or action
- Preserve a human path when the system cannot complete the step
Show us the calls your industry handles
Bring one common call, the system your team uses, and the result you want. We will use them to shape a practical demo and identify which parts are ready, configurable, or still gated.
FAQ
FAQ
Which industries can use Truvoca?
Truvoca is designed for businesses with repeatable phone workflows, especially appointment, service, hospitality, field, property, commerce, and support teams. The exact fit depends on the workflow and system access, not the industry label alone.
Do all industry pages describe live customer deployments?
No. The current production proof is an outbound clinic appointment-confirmation workflow. Other pages describe configurable industry examples and keep stronger claims gated until implementation evidence exists.
Can you adapt Truvoca to a niche not listed here?
Yes, when the workflow can be defined safely: trigger, context, questions, permitted actions, result, exception path, and system connection. The demo can start from that process even if there is no dedicated vertical page.
Does Truvoca replace the front desk or service team?
The product is framed around defined phone work, not universal staff replacement. People remain responsible for judgment, policy exceptions, sensitive requests, and cases outside the approved workflow.
Can Truvoca integrate with our industry software?
A custom connection can be scoped to the system and workflow you use. The exact authentication, records, fields, reads, writes, timing, and fallback must be verified before they are presented as working.
How do we choose a first industry workflow?
Choose a frequent call with clear rules and a measurable operational outcome. Bring a real but anonymized example, the current system, and several exception cases to the demo.