An AI receptionist for real estate lead response

A real estate lead may call while an agent is showing another property, driving, or working with a client. Truvoca can answer immediately, identify the property and intent, share approved listing facts, request a showing, update the CRM, and connect high-priority or complex conversations to the right person.

30 minutes over Google Meet. Times are shown in Eastern European Time (GMT+03:00). Scheduling runs on Google Calendar, so choosing a time takes you into Google’s service.

Respond while buyer and seller interest is active

The agent can handle a listing inquiry, general buyer request, seller callback request, open-house question, rental inquiry, or agent-routing need. It collects only the useful administrative context and gives the caller a clear next step instead of forcing every lead into the same qualification script.

Property-specific inquiry
Buyer or renter showing request
Seller consultation request
Open-house and office information
Agent, team, language, or location route

Answer from current listing and brokerage data

Price, status, availability, open-house time, property facts, and showing instructions can change. Truvoca uses the approved listing or brokerage source, communicates its timestamp or limitations where needed, and does not invent availability, valuation, representation, offer terms, or facts that require professional confirmation.

Listing and status source
Approved public property facts
Showing instructions and restrictions
No valuation or offer advice
Staff route for conflicts and stale data

Schedule showings without promising access

A showing request can consider listing status, approved time windows, occupied-property instructions, agent availability, lead ownership, notice requirements, and confirmation. A request becomes an appointment only after the correct calendar or showing system accepts it; lockbox access and entry instructions remain restricted.

Real showing availability
Lead and agent matching
Notice and occupancy rules
Confirmation, change, and cancellation
No disclosure of restricted access details

Use consistent, fair-housing-reviewed conversations

The agent should not steer people toward or away from areas based on protected characteristics, vary listing information, rank prospects for housing access, or decide eligibility. Scripts for schools, crime, demographics, accessibility, families, disability, religion, national origin, race, color, and sex require qualified review and consistent brokerage policy, including applicable state and local protections.

Consistent listing presentation
No protected-class qualification
No automated housing eligibility decision
Neutral source and staff route for sensitive topics
Monitoring, training, and legal review

Create a useful CRM handoff

Truvoca can create or find the lead, attach the property and source, record contact preference, set an approved disposition, request a showing, and notify the right agent. Lead-routing rules, ownership, duplicate handling, consent, response expectations, outages, and reconciliation should be explicit rather than hidden inside a prompt.

Lead and listing association
Source and campaign attribution
Contact preference and consent
Agent assignment and notification
Duplicate and failed-write recovery

See your workflow in a demo

Bring your listing sources, lead routes, showing process, brokerage policies, fair housing scripts, CRM, and escalation rules. We will map a demo around your market and team.

FAQ

Can Truvoca respond to new real estate leads?

Yes. It can identify the listing and intent, collect approved contact details, provide current public facts, request a showing, update the CRM, and notify the responsible agent.

Can it schedule showings?

Yes, when listing status, calendars, notice and occupancy rules, agent ownership, confirmation, changes, cancellation, and failed-booking behavior are connected and tested.

Can it qualify buyers or renters?

It can collect neutral, approved administrative preferences and route the lead. It should not decide housing eligibility, rank access, make lending judgments, or use protected characteristics.

Can it recommend a neighborhood?

The brokerage defines reviewed, neutral sources and staff routes. The agent should not steer based on protected characteristics or change the housing options presented to different people.

Can it provide a home valuation or offer advice?

It can capture a seller or buyer request and schedule a professional conversation. Valuation, agency, negotiation, legal, tax, financing, and offer advice should come from qualified people.

Can it update our CRM?

Yes, when lead objects, required fields, source attribution, owner assignment, permissions, consent, duplicates, notifications, and failed-write reconciliation are verified.